Support

Got a question? Start with the GIST Help Menu (Help > GIST Help). GIST Help contains the entire GIST users guide. Browse by topic or use the search function to find answers. If you’d prefer to print a copy of the users guide, download the GIST Users Guide (PDF format).

Many common questions are answered in our Frequently Asked Questions area.

Product updates are available online anytime through the GIST Store.

The KU Center for Research on Learning is developing online tutorials to introduce you to GIST, its features, and its use with Content Enhancement. Please see the Online Learning Labs for more information.

Phone support for GIST is available for registered users at 888-396-5106, or e-mail info@gistplan.com. When leaving a support request over phone or e-mail be sure to include the following information:

  • Which version of GIST you’re using
  • What kind of computer you have (Windows or Mac) and operating system version
  • Which template(s) you’re using

For support using the Content Enhancement Series please contact the KU Center for Research on Learning or the certified SIM professional developer with whom your school or district works.